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Published Textbook Titled “Critical Thinking and Business Decision Making”

I’m please to announce that I have published a graduate-level textbook about critical thinking and business decision making. The book is published by Scholar’s Press and the ISBN Number is 978-3-330-65183-8. Facebook Twitter Google+ LinkedIn

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Bowden, Taylor named Distinguished Professors and Illinois State University

Professor of Biology Rachel Bowden and Professor of Marketing Steven Taylor have been named Distinguished Professors by the Office of the Provost. They will be honored at the annual Founders Day Convocation on February 16. Taylor began his career at Illinois State in 1992, becoming a full professor in 2001. He has received national recognition for… Read more »

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Taylor et al. has an Article Accepted for Publication in Psychology & Marketing

I am pleased to announce that one of my research teams has just received an acceptance from Psychology & Marketing of any article about consumer attitudes. We expect to see the article in print this fall (2016). Taylor, Steven A., Chiharu Ishida, and Leigh Anne Novak Donovan (2016),”Considering the Role of Affect and Anticipated Emotions in… Read more »

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Paper Presented at the Journal of Consumer Satisfaction, Dissatisfaction, and Complaining Behavior Conference, June 2016 in New Orleans

I recently presented a paper titled “Student Satisfaction with Value Co-Creation in Higher Education” at the 2016 Journal of Consumer Satisfaction, Dissatisfaction, and Complaining behavior Conference during June 2016 in New Orleans, LA. The abstract of the paper is presented below: Abstract:  This study builds upon emerging discussions related to marketization practices associated with higher education… Read more »

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Undergraduate Marketing Research Team Presents at 2016 Illinois State University Research Symposium — Update

I am very pleased to announce that an undergraduate student research team I have been working with for the last academic year have completed their project about pet insurance and have presented their results to a variety of academic and insurance practitioner groups. In short, these three undergraduate marketing students at Illinois State University independently… Read more »

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Presented an Insurance-Related Paper in Fukuoka, Japan in Feb 2016

I recently presented a paper titled “Attitude and Gender as Predictors of Insurance Loyalty,” at the International Symposium on Social Sciences and Management, Fukuoka, Japan, February 1-3, 2016. In addition, I served as a session chair. It was a very good conference and a great opportunity to meet many new international colleagues! UPDATE: This paper… Read more »

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Forthcoming Journal of Financial Services Marketing Article (2016)

I am pleased to announce that I have an article accepted for publication in the Journal of Financial Services Marketing. The article is co-authored with Chiharu Ishida-Lambert, Ph.D., and Woojung Chang, Ph.D., of Illinois State University. The article is scheduled to appear in print in 2016. Facebook Twitter Google+ LinkedIn

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My Role as Mentor for Students from Under-Represented Groups at ISU

For the past 20+ years I have served as ISU’s College of Business Mentor for Students from Under-Represented Groups (see http://business.illinoisstate.edu/advising/mentoring/). I particularly encourage students from under-represented groups, as well as any first generation college students, to contact me to discuss strategies for successfully completing your desired program of studies. I can be reached most… Read more »

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Forthcoming Journal of Marketing Article with Woojung Chang, Ph.D. (2016)

I am pleased to announce that Woojung Chang, Ph.D. and I have just had an article accepted for publication in the Journal of Marketing. The article generally concerns customer participation in new product development and will appear in print early 2016. Facebook Twitter Google+ LinkedIn

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Best Buy Online Case, Cocreated with IBM

Readers might be interested in a new case I cocreated with Gary Hunter, Ph.D. (of Illinois State University) and Eric Vonheim (of IBM). This case is freely available at http://business.illinoisstate.edu/bestbuy/,  and is designed to highlight issues related to current challenges facing traditional retailers like Best Buy vis-a-vis emerging service dominant logic theory, and theory related… Read more »